Orders will be processed within 9 BUSINESS days from the date your order was placed. ( this means I have up to 9 business days to make/ package your order THEN it will be shipped! ) After that you can check tracking on your email / phone confirmation.

If order says "delivered" by carrier there is NOTHING BTM is responsible for or can do, you must work with the shipping carrier. We are not responsible for lost or stolen packages.

*Business days refer to M-F and exclude national holidays.

*Items returned to sender because of a customer address error will be recharged the shipping rate*

Please double check your cart and shipping information when ordering. We are unable to modify or cancel orders once placed!